Atlassian Dual Guide: Mastering DORA Compliance & Excelling in ITSM with AI Event

Join us at the Atlassian Dual Guide event, where we delve into the critical topics of DORA compliance with ITSM and the transformative role of AI in IT Service Management (ITSM). 

When? Wednesday, 24. April, 9:00
Hotel Antunović Zagreb, Zagrebačka Avenija 100 A, 10000 Zagreb


As the deadline for DORA compliance draws near, many organizations are encountering significant challenges in aligning with the stringent regulations. Navigating the complexities of compliance requires a deep understanding and a strategic approach. This is where our expertise comes into play. Our sessions are tailored to equip you with the necessary knowledge and tools to ensure your company not only meets but exceeds the regulatory requirements, guaranteeing a seamless transition to DORA compliance.

In recent years, AI has transcended its buzzword status to become a cornerstone of technological advancement, weaving its way into the fabric of our daily operations. ITSM is at the forefront of this revolution, undergoing a transformative shift through AI integration. Our event provides an exclusive opportunity to hear directly from our and Atlassian experts about how AI is reshaping ITSM. Discover innovative strategies and insights that will position your IT services at the cutting edge of efficiency and effectiveness.


9:00 – 9:30 Registration & Coffee

9:30 – 9:45 Good morning by Smartis
Robert Markuš, CEO, Smartis

9:45 – 10:10 Atlassian Intelligence
Petra Staroverški, Atlassian Consultant, Smartis
Marina Jambrošić, Atlassian Consultant, Smartis

10:10 – 10:40 Assets with Jira Service Management
Anand Unadkat, Solution Architect, Atlassian

10:40 – 11:10 Atlassian’s Role in Tokić Ltd
Josip Kelava, Director of Technology, Tokić Ltd

11:10 – 11:30 Coffee break

11:30 – 12:00 Atlassian Guide: Mastering DORA Compliance
Mario Ilinović, Lead Atlassian Consultant, Smartis
Robert Markuš, CEO, Smartis

12:00 – 12:30 AI-generated code and its impacts in 2024
Sebastian Bauersfeld, Staff Solutions Engineer, SNYK

12:30 Lunch

Unlock the potential of DORA compliance and AI-driven ITSM innovation with us! Secure your spot now by getting your FREE ticket—just fill out the registration form below.

Have any additional questions? Send them to and we will be more than happy to assist you.

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